Learning Technology
Help
Help Me Now!
Contact 8help (the IT Service Desk) with questions, problem reports, and service requests regarding computer hardware and software, Internet connectivity, and related topics.
- by email at 8help@osu.edu
- via the web at 8help.osu.edu
- by phone at 688-HELP
See 8help's hours of operation.
BuckeyeBar
Visit the BuckeyeBar for walk-in technical troubleshooting and equipment diagnosis/repair for faculty, staff, and students. The BuckeyeBar is located in Room 60A (in the west wing) of the Thompson Library.
Get Answers Online
Carmen, Course Tools, and Teaching with Technology
Carmen Help for Instructors, for Students
Classroom Technology
- Reserving loan equipment online (video demo)
- Reserving media materials online (video demo)
- Recording rich media presentations using Camtasia (video demo)
Online Media Library
- Reserving secured online delivered media (video demo)
- Playing secured online delivered media (video demo)
Teach Online - A media-rich, example-based approach to online course development
Clickers - Resources for interactive presentations with real-time audience polling and quizzing
Mobile Learning - Resources for Internet activities in the classroom
Second Life - Resources for usingSecond Life in education
Audio, Video, and Digital Media
Viewing
Media Hosting
Media Production and Embedding
- Audio / Video FAQ
- AV Tools
- AV Production Hints
- Online Media Tools
- Using Camtasia for Screen Capture (PowerPoint)
- Using Camtasia for Screen Capture Outside of PowerPoint
- Online Media Accessibility
- Embedding Flash Media
- Embedding QuickTime Media
- Embedding Real Media
- Embedding Windows Media
Podcasting
- Podcasting FAQ
- Viewing Podcasts
- Troubleshooting Podcast Playback
- Podcasting Tools
- Suggested Podcast Settings
- How to Add Metadata
- How to Write RSS XML
- How to Add Album Artwork
General
Video Conferencing
- Video Conferencing FAQ
- Setting up a video-conference in a Student Computer Center (SCC) Lab
- Setting up a video-conference using a 'video-conference ready' loanable laptop
How Do I . . . ?
- Check the status of central systems
- Reset my password
- Set up wireless access for my laptop
- Submit a diagnostic report for my computer using BrowserHawk
- Search for a classroom by equipment and capacity
- Reserve a computer lab or classroom
- Check out equipment (laptops, projectors, etc.) for course use
- Learn common software (Microsoft Word or Excel, Adobe Photoshop, etc.)
- Find my courses in Carmen
- Request a Carmen course or forum
- Get guest access to Carmen
- Find distance and online courses at Ohio State
I Need a Consultation
Learning Technology staff can help you think strategically about teaching and learning with technology, including increasing student engagement, improving instructor efficiency, and exploring new technology and media opportunities.
Contact us through the Digital Union for a referral to a specialist.
Find Online Resources
Technology Tutorials and Research*
- Lynda.com - Online software tutorials
- Safari Books Online - Over 7,000 technology, digital media, and business books and videos
- Gartner portal - Information technology research and analysis
- New Media Consortium - New and emerging technologies for learning and research
- EDUCAUSE Learning Initiative (ELI) - Reports and online events
*Available on campus through memberships and/or OSU affiliation.
Media Libraries
- Online Media Library - Reserve and playback online media
- Annenberg Media - Teacher resources and teacher professional development programming
- Digital Language Lab - Supported audio materials are available online for students enrolled in the foreign language program
- Public OSU Podcasts - Current listing of podcasts posted to iTunes U by Ohio State
- iTunes U - Apple iTunes media from educational institutions
- Ohio State Knowledge Bank - Long-term preservation of scholarly works
- OhioLink Digital Media Center - Audio, video, and image collections provided by OhioLink
Related Ohio State Services and Information
- 8HELP Knowledge Base Search
- Quick Reference Guides
- SIS Faculty Center
- Web Accessibility Center
- Buckeye Secure
- Site Licensed Software
- University Libraries' Copyright Help Center
- University Center for the Advancement of Teaching (UCAT)
- Media Manager
- OSU Library Labs